Shipping policy

Shipping Policy

Thank you for choosing MB Brands Inc for your shopping needs. We are committed to ensuring that your orders are delivered in a timely and efficient manner. Please read the following Shipping Policy to understand how we handle shipping and delivery.

Processing Time

Orders are typically processed within 3-5 business days from the date of purchase and or proof approval. Our team works diligently to ensure that your items are packed and prepared for shipment as quickly as possible. Please note that processing times may vary during peak seasons, promotional and weather events.

Shipping Methods and Rates

We offer a range of shipping options to cater to your preferences. The available shipping methods and associated rates will be displayed during the checkout process. The shipping rates are based on factors such as destination, weight, and shipping method chosen.

Delivery Time

Delivery times vary depending on the shipping method selected and the destination of your order. Estimated delivery times will be provided at the time of checkout. Please keep in mind that these are estimated delivery times and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions, customs processing, or carrier-related issues.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to monitor the progress of your shipment and estimate its delivery date. Please note that tracking information may take a short while to update after your order is dispatched.

Shipping Restrictions

At this time, we offer shipping to [list of countries or regions you ship to]. If you reside outside of these areas, we apologize for any inconvenience and encourage you to stay tuned for updates as we expand our shipping reach.

Undeliverable Packages

In the event that a package is deemed undeliverable due to an incorrect address provided by the customer, refusal of delivery, or failure to collect the package from the carrier's designated location, the customer will be responsible for any return shipping fees or additional charges incurred.

Lost or Stolen Packages

If your package is lost or stolen during transit, please contact our customer service team immediately. We will work with the carrier to initiate an investigation. If the carrier confirms the loss, we will either issue a replacement or provide a refund, depending on your preference.

Customs and Import Duties

For international orders, customs and import duties may be applicable. These charges are beyond our control and are the responsibility of the recipient. It is recommended that you check with your local customs office for information on potential fees before placing an order.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please don't hesitate to reach out to our customer service team. We are here to assist you and ensure that your shopping experience is smooth and enjoyable.

Please note that this Shipping Policy is subject to change without prior notice. It is recommended that you review this policy periodically to stay informed about any updates.

MB Brands Inc is dedicated to providing you with exceptional service and ensuring that your orders reach you in a timely manner. We appreciate your trust in us as your online shopping destination.